Report illegal content

If you believe something hosted by seeonwall.com is illegal, tell us and we will act on it. This page is our notice-and-action mechanism under Article 16 of the Digital Services Act (Regulation (EU) 2022/2065). Anyone may use it — you do not need an account, and you do not need to be the injured party.

What can be reported here

Anything we host: a wall photo uploaded by a shopper, a shared preview session, or a hosted preview link. Typical grounds are copyright or trade mark infringement, images of a person published without their consent, privacy violations, defamation, or content that is criminal in nature. If a poster image belongs to you and a shop is using it without permission, note that the image is served from that shop's own website — we can stop displaying it through our service, but you will usually also want to contact the shop directly.

What your notice must contain

Article 16(2) sets out four elements. A notice containing all four is treated as giving us actual knowledge of the content, which starts our obligations running — so please include everything:

1. Why it is illegal.A substantiated explanation of the reasons you consider the content unlawful. "I do not like it" is not enough; tell us which right is infringed or which law is broken.
2. Where exactly it is.The precise electronic location — the full URL, or several URLs. Without this we usually cannot find the content, because sessions are temporary and unlisted.
3. Who you are.Your name and email address, so we can acknowledge receipt and tell you the outcome. Not required for notices about child sexual abuse material.
4. A good-faith statement.Confirmation that you believe, in good faith, that the information in your notice is accurate and complete.

You may submit a notice in a language you are comfortable with, but English, Polish, German or Spanish will be handled fastest. Notices concerning child sexual abuse material may be submitted anonymously.

What we do with your notice

1. Acknowledgement.We confirm receipt by email without undue delay.
2. Assessment.We review the notice in a timely, diligent, non-arbitrary and objective manner. Notices are assessed by a person, not automatically.
3. Decision.Where content is illegal or breaches our Acceptable Use Policy we disable or delete it. Because sessions expire automatically after 7 days, removal is often immediate and permanent.
4. Statement of reasons.We inform you of our decision. Where we restrict content, the affected user also receives a statement of reasons under Article 17, setting out what was restricted, on what ground, whether automated means were involved, and how to contest it.

If you disagree with our decision

Whether you submitted the notice or your content was restricted, you may reply to our decision at abuse@seeonwall.com and we will reconsider it. You keep every other avenue open: you may bring the matter before a court, and you may complain to the Digital Services Coordinator of your Member State. Nothing on this page limits your rights.

Automated content moderation

We must tell you where automated means are used. Every wall photo is screened automatically by an AI model at the moment it is uploaded, before it is stored or shown. Poster artwork that a shop owner uploads or imports from a URL to create a preview link is screened the same way. If the model judges the image unsuitable, it is refused immediately and no human reviews it first.

For wall photos, the screening rejects images it classifies as containing nudity, violence or drugs, and also refuses screenshots, memes, text spam and images that are not photographs of a real space. Poster artwork is judged against a deliberately narrower list — sexually explicit material, graphic violence, hate or extremist symbols, and promotion of illegal drugs — because illustration, typography, digital art and non-sexual artistic nudity are legitimate poster subjects. Both run on every upload, so they are a general safeguard rather than a response to any individual notice. If the poster check cannot reach a decision at upload time, the image is published and re-checked automatically within a few minutes; a preview link is only taken down if that later check actually finds a breach, never merely because the check could not be completed.

If your photo was refused and you believe that was wrong, write to us and a person will look at it. We do not otherwise profile users, and we do not use automated decision-making to suspend accounts.

Notices submitted in bad faith

Please do not send notices that are manifestly unfounded or abusive. Submitting a knowingly false notice may make you liable for damages, and we may decline to process further notices from a sender who repeatedly abuses this mechanism.

Points of contact

Recipients of the service — shoppers and shop owners — can reach us directly at abuse@seeonwall.com for anything covered by this page. We reply by email; there is no chatbot in front of it.

Member State authorities, the European Commission and the European Board for Digital Services may reach our single point of contact under Articles 11 and 12 at legal@seeonwall.com.

Both points of contact accept correspondence in English and Polish.

seeonwall.com is operated by Mateusz Dziurdziak, established in Poland, so no legal representative under Article 13 is appointed. Our supervisory authority is the Polish Digital Services Coordinator; the President of the Office of Electronic Communications (UKE) currently performs that function. As a micro enterprise we are exempt from the additional obligations in Section 3 of Chapter III and from the transparency reports in Article 15(2); we do not rely on that exemption for anything described on this page.