WooCommerce · How-to

Show posters in 3D and AR

Shoppers turn the poster in its frame in 3D, and see it on their own wall in AR on a phone. You turn it on for the whole store or for chosen products. AR is part of the Premium and Ultra plans. On Free and Basic, each store can try it for 14 days.

  1. Open the setting

    In WordPress, open WooCommerce → seeonwall.com, then the Settings tab, and find 3D and AR.

  2. Choose where 3D and AR show

    Select On to show 3D and AR beside the photo of the wall and the rooms. Select 3D and AR only to make the button open 3D and AR directly. Select On for chosen products to show them only on the products that you choose in the next step. The change is saved at once.

    On the Free and Basic plans, the trial starts when you first select a choice other than Off, and the setting shows the date when it ends. Each store gets one trial.

  3. Choose for one product

    Edit the product. Under Product data, open the seeonwall.com tab and find 3D and AR. Choose Show 3D and AR for this poster or No 3D or AR for this poster. Follow the shop setting uses the setting of step 2. Click Update.

    With On for chosen products, only the products set to Show 3D and AR for this poster show them. No 3D or AR for this poster wins over every shop setting.

  4. Check it on your store

    Open a product page and click the button. With On, the first screen has See in 3D, and the preview has the View in AR icon. With 3D and AR only, the button opens the 3D view directly. On a computer, the 3D view has a QR code that opens the poster in AR on your phone.

    Each poster that a shopper opens in 3D or AR counts as one poster view, from the same allowance as the preview. The Analytics page of the dashboard shows them as AR views.

When 3D and AR do not show

  • A shopper does not see See in 3D or View in AR.Check that 3D and AR is not Off and that the AR trial has not ended. With On for chosen products, the product must be set to Show 3D and AR for this poster. A product set to No 3D or AR for this poster never shows them.
  • A phone shows This device cannot show AR, or the button does not show.AR needs Safari or Chrome on an iPhone, or Chrome on an Android phone. The browsers inside Instagram, Facebook and TikTok cannot show AR. With 3D and AR only, such a phone shows a message or no button. With On, it shows the photo of the wall and the rooms.
  • The poster in AR does not have the exact size.The size in AR is approximate, and shoppers can change it with two fingers. For the exact size, shoppers use a photo of their wall, which shows the poster at its true size.
  • The setting says AR is part of the Premium plan.The AR trial of the store has ended, or the store moved from Premium to a lower plan. Upgrade to show AR again. Until then, shoppers see the photo of the wall and the rooms, with no message.

Need help?

Tell us which product and which step, and we will help. Email support@seeonwall.com.

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